FAQ

THE MOST COMMON QUESTIONS

What is the return policy?

Return Policy: If you're not satisfied with your purchase from The Kala Studio, you can return the item(s) for amount credit or exchange. All returns must be made within 48 hours of receiving your order. We don't accept returns after the 48 hours period. Please note: We ask that all returned items be returned in the original condition you received them in. We do NOT accept worn or damaged items. If a worn or damaged item is returned, the return will be refused and sent back to you. If you have any other questions about returns, please feel free to contact us at suno@thekalastudio.in or call us on +91-7499413019. Our courier partners will contact you within 1-2 days after you raise a return request to pick up the order. In case it is beyond the above, please get in touch with us through email on suno@thekalastudio.in or call on +91-7499413019.
What are the shipping options?

We offer free shipping on order above 700 rs. Deliveries may be delayed due to disruptions caused by COVID-19. We are now delivering to all zones, as per government protocols.All orders are normally shipped within 2 business days of placing an order. Final delivery depends on shipping location. All orders are shipped with online tracking number received through SMS or email.
When will I receive my order?

All orders are normally shipped within 2 business days of placing an order. Final delivery depends on shipping location.
How is the product made? Where do the materials come from?

The Kala Studio is a homegrown designer brand that deals in exclusive handcrafted products. We make unique handcrafted jewellery. Since all are designs are carefully designed by a team of artisans we ensure you the quality of each product. We have created our designs keeping in mind the need of our customers who want to make a mark with their style statement ensuring it doesn't weights heavy on their body and pockets. our products are lightweight yet stylish and affordable.
How do I contact your company if my question isn’t answered here?

Enter your answer hereIt shall be our endeavour to resolve all queries, as and when they arise. Please feel free to contact us any time. You can call us on +91-7499413019 or email us on suno@thekalastudio.in. You could also visit our Facebook page @thekalastudio.TKS and message us in case of any queries. You can also visit our Instagram page @thekala.studio